Steve Rotherham calling for end to Northern Rail franchise

The transcript discusses the ongoing issues faced by passengers at train stations, including uncertainty about train schedules and capacity. Despite assurances from operators, there has been no improvement in services over the past year. The speakers express frustration and call on the government and the Department for Transport to take action by removing the franchise from the current operator.

What is one of the main issues faced by passengers at train stations?

• Trains are always on time.

• Passengers have too much information.

• Passengers are unsure if they can board the train.

• There are too many carriages.

How long was the operator given to improve the train services?

• 24 months

• 18 months

• 12 months

• 6 months

What evidence is mentioned regarding the improvement of train services?

• Significant improvements have been made.

• The services have been consistent.

• No improvements have been observed.

• The services have become worse.

What action is suggested due to the operator's failure to improve services?

• Extend the operator's contract.

• Remove the franchise.

• Reduce ticket prices.

• Increase the number of carriages.

Who is expected to fulfill their obligations to the traveling public?

• The passengers themselves.

• The local councils.

• The train conductors.

• The government and Department for Transport.