Airlines Want You to Use Those Frequent-Flyer Miles

Airlines are encouraging frequent-flyer point usage for domestic travel by offering lower fare amounts and limited-time sales. This strategy aims to increase customer engagement and prevent point hoarding. While domestic travel sees more dynamic pricing, international travel remains challenging for point redemption, especially for luxury flights. Airlines like Delta, United, and American have adopted more flexible pricing, while Southwest and JetBlue tie award tickets to revenue. Despite these changes, international first or business class redemptions remain costly and less available.

What is one strategy airlines use to encourage frequent-flyer owners to use their miles?

• Offering free international flights

• Providing lower fare amounts for domestic trips

• Increasing the number of partner airlines

• Reducing the number of available flights

Why do airlines encourage customers to use their miles rather than hoard them?

• To increase the value of miles

• To reduce the number of flights

• To limit international travel

• To increase customer engagement and loyalty

How do Southwest and JetBlue differ in their award ticket pricing?

• They provide discounts only during holidays

• They do not participate in frequent-flyer programs

• They tie their award tickets to revenue and prices

• They offer fixed prices regardless of demand

Which airlines have become more dynamic in their pricing strategies?

• British Airways and Lufthansa

• Delta, United, and American

• Emirates and Qatar Airways

• Southwest and JetBlue

What is a common challenge for using frequent-flyer miles for international travel?

• Frequent changes in airline policies

• Limited domestic travel options

• High costs for first or business class

• Lack of available flights