TED: Texting that saves lives - Nancy Lublin

The video discusses the transformative power of texting, especially among teenagers, as a primary communication tool. It highlights DoSomething.org's pivot to using text messaging for social change and the unexpected need for a crisis text hotline due to the sensitive messages received. The video emphasizes the potential of real-time data from texting to inform policies and prevent issues like bullying and abuse, drawing parallels with crime mapping in New York City. The speaker advocates for using data to drive social change and improve the lives of young people.

What is the average number of text messages sent by a teenage girl each month?

• 4,000

• 3,339

• 5,000

• 2,500

What organization pivoted to focus on text messaging for social change?

• TextForChange.org

• YouthAction.org

• DoSomething.org

• ChangeMakers.org

What was an unintended consequence of DoSomething.org's texting campaigns?

• Receiving distressing messages from teens

• Increased email engagement

• Decreased participation in campaigns

• Higher campaign costs

Why was a crisis text hotline created?

• To reduce texting costs

• To provide a private and immediate help option

• To improve email communication

• To increase campaign participation

What is a key benefit of using a text hotline for crisis intervention?

• It is slower than phone calls

• It is less private than emails

• It is more expensive than other methods

• It provides real-time assistance

What can real-time data from a crisis text line help inform?

• Social media trends

• Stock market predictions

• Legislation and school policies

• Weather forecasts

What was the impact of CompStat on New York City's murder rate?

• Doubled

• Increased by 60%

• No change

• Decreased by 60%