What is a common cause of workplace conflict according to the video?
Conflict Resolution and Effective Communication in the Workplace

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Professional Development
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9th - 10th Grade
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7 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Lack of resources
Poor office layout
Aloof or territorial behavior
Excessive workload
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a suggested technique for managing stress in the workplace?
Taking a deep breath
Working longer hours
Ignoring the problem
Avoiding communication
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How should feedback be delivered to avoid emotional reactions?
By avoiding the topic
By being overly critical
By sticking to factual information
By focusing on personal opinions
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the purpose of the role-play scenario in the video?
To highlight the importance of deadlines
To show how to ignore complaints
To demonstrate conflict avoidance
To practice customer service policies
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main goal of implementing job rotations?
To enhance understanding of different roles
To improve company policies
To reduce workload
To confuse employees
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a recommended strategy for resolving conflicts?
Ignoring differences
Finding common ground
Imposing personal views
Avoiding communication
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What action is suggested to address workplace cleanliness issues?
Complaining to management
Ignoring the mess
Taking initiative to clean
Blaming others
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