Mexico quake victims stay at shelter

The video tutorial begins with the speaker expressing gratitude. It then provides instructions on how to download emails, followed by details about a second step in the process.

What is the first thing mentioned in the video?

• A greeting

• A question

• An apology

• A thank you

What action is described in the second section of the video?

• Deleting an email

• Downloading an email

• Sending an email

• Forwarding an email

What is mentioned at the end of the video?

• Fourth item

• First item

• Second item

• Third item