Empower teams if you want great results

The speaker shares an experience working for a Japanese company where they initiated a new service by forming a cross-functional team. This team, composed of members from various departments, was empowered to innovate and take responsibility. Despite initial challenges, the team succeeded, securing a significant business deal and demonstrating the power of empowerment and collaboration within the organization.

What was the main reason for the company to create a new service?

• To bring together talented individuals and foster innovation

• To focus solely on financial growth

• To reduce the size of their workforce

• To maintain their traditional operations

What was unique about the team formed for the new service project?

• It included only external consultants

• It consisted only of sales personnel

• It was a cross-functional team from various departments

• It was the smallest team in the company

What were the two key elements given to the team to ensure their success?

• A large office space and new technology

• A detailed manual and a mentor

• Responsibility and empowerment

• A strict deadline and a fixed budget

What was the outcome of the team's first engagement?

• A new partnership with a local company

• A 35 million pound business deal

• A minor project worth a few thousand pounds

• A failed attempt with no results

How did the success of the team impact the organization?

• It caused confusion and disorganization

• It led to a decrease in employee morale

• It resulted in the team being disbanded

• It set a precedent for empowerment and innovation