Lloyds CEO Says Still 'Much More to Do' at Lender

The transcript discusses the work done at Lloyds, focusing on the government bailout during the financial crisis and the subsequent sale of shares. It highlights the achievements in reducing toxic assets and debt, and outlines future plans including the acquisition of MBNA and further digitization. The speaker emphasizes commitment to the bank and the importance of cost management, aiming to help the UK economy prosper.

What was the speaker's opinion on government ownership of banks?

• Governments should sell their shares immediately.

• Governments should not be shareholders of banks.

• Governments should always own banks.

• Governments should only own banks during crises.

What was one of the major achievements of the speaker at Lloyds?

• Increasing short-term debt.

• Increasing the bank's net debt.

• Selling all toxic assets.

• Reducing the bank's size.

What is one of the future plans for Lloyds mentioned by the speaker?

• Closing all branches.

• Selling the bank.

• Reducing digital services.

• Acquiring MBNA.

What strategic plan period is Lloyds preparing for?

• 2024 to 2026

• 2015 to 2017

• 2018 to 2020

• 2021 to 2023

What is the significance of the cost-to-income ratio in banking?

• It reflects the bank's market share.

• It shows the bank's efficiency.

• It indicates the bank's profitability.

• It measures the bank's total assets.

What was Lloyds' cost-to-income ratio compared to the market average?

• Equal to the market average.

• Higher than the market average.

• Lower than the market average.

• Not mentioned in the transcript.

How does Lloyds use the difference in cost-to-income ratio?

• To reduce the number of employees.

• To invest more for customers and ensure shareholder returns.

• To increase executive salaries.

• To expand internationally.