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Why are apologies considered important in communication?

• They make conversations longer.

• They help in building trust.

• They are only necessary in formal settings.

• They are a sign of weakness.

In which scenario is an apology most likely required?

• When you have done something wrong.

• When you are feeling happy.

• When you are meeting someone for the first time.

• When you are giving a compliment.

What is one potential impact of a sincere apology on a relationship?

• It can strengthen the bond.

• It can lead to more arguments.

• It can make the relationship boring.

• It can cause misunderstandings.

How can apologies aid in conflict resolution?

• By changing the topic of discussion.

• By making the other person feel guilty.

• By avoiding the issue altogether.

• By acknowledging mistakes and fostering understanding.

What is a common misconception about apologies?

• They are unnecessary in personal relationships.

• They always resolve conflicts.

• They are a sign of strength.

• They are only needed in professional settings.