If you look after your people, they'll look after you

The speaker recounts becoming the acting general manager of a company in Lagos at 19 by mistake. Despite initial inexperience, they learned the value of honesty and effort. During a coup, they managed stress and built trust with staff, which proved valuable even after being replaced. The experience taught that looking after people ensures they reciprocate.

What unexpected role did the narrator take on at the age of 19?

• Financial Analyst

• Public Relations Officer

• Acting General Manager

• Marketing Director

What lesson did the narrator learn about honesty in the workplace?

• It should be avoided to maintain authority.

• It can be valuable even if you don't know much.

• It is only important for senior positions.

• It is not important if you lack experience.

How did the narrator's consistency and friendliness impact his team during stressful times?

• It led to misunderstandings.

• It provided value and support to the team.

• It increased the stress levels.

• It had no significant impact.

What happened when the narrator was replaced by someone else?

• The staff stopped seeking his advice.

• The new manager was more knowledgeable.

• The company faced a crisis.

• The staff continued to come to him for guidance.

What is the key takeaway about leadership from the narrator's experience?

• Leadership is about strict discipline.

• Building trust and relationships is crucial.

• Leadership is about having all the answers.

• Being nice is more important than knowledge.