ITALY: Vatican Radio 50th Anniversary Exhibition

Why are listening skills crucial in communication?

• They enable you to multitask effectively.

• They allow you to speak more fluently.

• They make you more persuasive in arguments.

• They help in understanding and interpreting messages accurately.

Which of the following is a technique to improve active listening?

• Ignoring the speaker's body language.

• Maintaining eye contact and nodding.

• Interrupting to ask questions frequently.

• Thinking about your response while listening.

What role does empathy play in active listening?

• It enables you to dominate the conversation.

• It makes you more critical of the speaker's message.

• It allows you to connect and understand the speaker's perspective.

• It helps in judging the speaker's intentions.

What is a common barrier to effective listening?

• Having a quiet environment.

• Being preoccupied with personal thoughts.

• Taking notes during the conversation.

• Asking clarifying questions.

How can one overcome distractions while listening?

• By frequently checking your phone.

• By focusing on the speaker's words and ignoring external noise.

• By thinking about unrelated topics.

• By talking to others around you.