Authorities, not shops, should enfore face covering rules, says BRC

The video discusses the importance of customer compliance with face covering rules, highlighting survey results showing increased adherence. It clarifies the roles of retailers and police in enforcing these rules, emphasizing that enforcement is not the responsibility of retailers to avoid conflicts. The video also covers the need for public awareness campaigns to ensure understanding of new regulations, especially after challenging times for retail due to lockdowns.

What is the primary role of retailers in ensuring customers wear face coverings?

• To enforce the rules strictly

• To remind and encourage compliance

• To provide face coverings to customers

• To report non-compliance to the police

Who is responsible for enforcing the rules if customers do not comply with wearing face coverings?

• The police

• Store staff

• Retailers

• Security personnel

Why is it important for the police, rather than retailers, to handle enforcement?

• To ensure consistent application of the law

• To avoid potential conflict with customers

• To reduce the workload of store staff

• To increase sales in stores

What recent development has been highlighted as necessary for public compliance with new rules?

• A new law passed by the government

• A public awareness campaign

• Increased police presence in stores

• Discounts for compliant customers

What challenge did retailers face during the lockdown period?

• Increased online competition

• Staff shortages

• Supply chain disruptions

• Closure of physical shops