Our Stores Are Still Relevant, Says Macy's CFO

The video discusses the importance of multi-channel shopping for market success and customer productivity. It highlights the need for repositioning store portfolios, focusing on new store formats, and enhancing customer engagement. The discussion includes the significance of having both physical and online retail presence, as seen with companies like Amazon. The video also covers the financial strategies of department stores like Macy's and Kohl's, emphasizing the importance of financial health and shareholder value. The Polaris strategy is mentioned as a key approach to unlocking shareholder value.

What is the main focus of repositioning store portfolios according to the first section?

• Reducing store sizes to save costs

• Closing down underperforming stores

• Enhancing mall-based stores with fulfillment services

• Expanding only in urban areas

Why is it important for retailers to have both physical and online presence?

• To focus solely on e-commerce

• To eliminate competition

• To cater to different customer preferences

• To reduce operational costs

What trend did Wall Street endorse regarding Macy's strategy?

• Balancing physical and online retail presence

• Expanding internationally

• Reducing workforce

• Focusing only on e-commerce

What was a key achievement for department stores in 2021?

• Achieving financial health

• Launching a new product line

• Opening new stores in every state

• Eliminating all debts

What is the core aim of the Polaris strategy?

• To unlock value for shareholders

• To reduce store sizes

• To expand globally

• To focus on luxury products