Two Factor Theory

Hertzberg's Hygiene Theory distinguishes between job satisfaction and dissatisfaction, suggesting they are not opposites but coexist. Job satisfaction is driven by motivators, intrinsic to the job, like personal recognition and meaningful work. In contrast, dissatisfaction stems from hygiene factors, related to the job environment, such as policies and management. Understanding these factors helps improve motivation and performance in organizations.

What does Hertzberg's Hygiene Theory suggest about job satisfaction and dissatisfaction?

• They are irrelevant to employee motivation.

• They are direct opposites and one can eliminate the other.

• They are completely independent and require different factors.

• They are the same and can be addressed with the same factors.

Which of the following is considered a hygiene factor according to Hertzberg?

• Personal recognition

• Meaningful work

• A sense of achievement

• Workplace policies

Hygiene factors are primarily related to which aspect of a job?

• The level of responsibility

• The salary and benefits

• The job context and environment

• The tasks performed

Which of the following is a motivator that can lead to job satisfaction?

• Strict workplace rules

• A sense of ownership

• Team environment

• Type of manager

Why is it important for managers to understand both motivators and hygiene factors?

• To improve organizational performance

• To increase employee salaries

• To reduce the number of employees

• To simplify job roles