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The video tutorial discusses the importance of deadlines in processes and explains why certain outcomes are not surprising, emphasizing the role of expectations in managing tasks effectively.

What is introduced as a key component in a process?

• Feedback

• Goals

• Deadlines

• Resources

Why might deadlines in processes not be surprising?

• They are usually ignored.

• They are often predictable.

• They are always flexible.

• They are rarely met.

Which of the following is NOT typically associated with deadlines?

• Process management

• Unlimited resources

• Time constraints

• Predictability

In what context is the term 'deadline' discussed?

• In the context of educational systems

• In the context of financial planning

• In the context of process management

• In the context of leisure activities

What aspect of deadlines is highlighted in the second section?

• Their irrelevance

• Their predictability

• Their flexibility

• Their unpredictability