VOICED : Glovo Spain's successful courier service comes under fire

Glovo, a startup founded by Oscar Pierre in 2015, aims to deliver products in under an hour. The company has grown significantly, employing 1,100 people globally. It faces technological challenges, competing with giants like Uber Eats and Amazon, and employs 150 engineers in Barcelona to optimize delivery logistics. Despite its success, Glovo has faced criticism and lawsuits in Spain over working conditions and performance metrics for couriers. The company plans to expand its services to include restaurant bookings, cinema tickets, and home cleaning.

What is the primary business model of Glovo?

• Provide long-distance transportation

• Deliver products in under an hour

• Offer financial services

• Manufacture motorbikes

Who founded Glovo and at what age?

• Oscar Pierre at 27

• Carlos Mendez at 28

• Juan Carlos at 30

• Maria Lopez at 25

Which technology does Glovo use to optimize delivery processes?

• Blockchain

• Virtual reality

• Machine learning

• Quantum computing

What is one of the criticisms faced by Glovo?

• Limited delivery areas

• Restrictive performance scoring system

• High product prices

• Poor customer service

What future services does Glovo plan to offer?

• Car rentals

• Online education

• Travel packages

• Restaurant bookings and home cleaning