999 call handler s join BT Openreach strike in Armagh

The transcript discusses a pay dispute between a company and its workers, highlighting the imposition of a 2% pay raise without negotiation, which breaches their collective bargaining agreement. The workers, including engineers and call center staff, play crucial roles, especially during emergencies. Despite generating significant profits, the company has not fairly compensated its workers, leading to planned strikes. The union is ready to negotiate, but the company has been unresponsive, reiterating a lack of funds despite evidence of profitability.

What percentage pay raise did the company impose without negotiations?

• 3%

• 2%

• 1%

• 4%

What roles do the workers mentioned in the transcript perform?

• Human Resources

• Marketing and Sales

• Openreach Engineering and Call Center Work

• Software Development

During the pandemic, what essential services did the workers help maintain?

• Retail

• Manufacturing

• Broadband and Telephone Services

• Transportation

Who does the company primarily share its profits with, according to the transcript?

• Workers

• Government

• Shareholders and CEOs

• Charities

What is the union's stance on negotiations with the company?

• They have reached an agreement

• They are unwilling to negotiate

• They are ready and willing to negotiate

• They are waiting for government intervention