SYND 27 6 76 PRESIDENTIAL ELECTIONS IN LISBON

The video begins with a brief apology, setting a polite tone for the tutorial.

Why are apologies considered important in communication?

• They are unnecessary in most situations.

• They are a sign of weakness.

• They help in building trust.

• They make conversations longer.

In which scenario is an apology most likely needed?

• When you are giving a compliment.

• When you are meeting someone new.

• When you are feeling happy.

• When you have done something wrong.

What is one potential outcome of a sincere apology?

• It can be ignored by the other person.

• It can make the situation worse.

• It can resolve the conflict.

• It can escalate the conflict.

Which of the following is NOT a reason to apologize?

• To acknowledge a mistake.

• To express regret.

• To show indifference.

• To mend a relationship.

How can apologies affect relationships?

• They can weaken relationships.

• They can make relationships more complicated.

• They have no effect on relationships.

• They can strengthen relationships.