Beauty salons reopen in England

The transcript discusses various topics including a visit to kennels, the impact of lockdown on appointments, and the adjustments made due to changes in the environment. It also covers the challenges faced by businesses, particularly in terms of income, and the importance of communicating with clients about safety measures and appointments.

What was the reason for visiting the kennels?

• To adopt a new pet

• To introduce a new product

• To meet a friend

• To close down the kennels

What change in the workplace environment is mentioned?

• Increase in staff

• Renovation of the office

• Removal of the coffee machine

• Introduction of new technology

How does the narrator feel about the changes in the workplace?

• Disappointed

• Indifferent

• Angry

• Excited

What is one of the main challenges faced by the business?

• Loss of clients

• Staff shortage

• Lack of products

• High competition

What measures are being taken to ensure client safety?

• Extending business hours

• Hiring more staff

• Implementing safety procedures

• Offering discounts