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Why is understanding the concept of 'No' important in communication?

• It makes people agree with you.

• It helps in setting boundaries.

• It is a polite way to say yes.

• It encourages more talking.

In which scenario is saying 'No' particularly important?

• When you want to agree with someone.

• When you need to maintain personal boundaries.

• When you want to make friends.

• When you are unsure about your decision.

What is a key aspect of effectively communicating 'No'?

• Being assertive and clear.

• Using a loud voice.

• Being vague and unclear.

• Avoiding eye contact.

What is a potential outcome of not saying 'No' when necessary?

• Better relationships.

• Increased personal stress.

• More free time.

• Improved decision-making.

What is the main takeaway about the power of 'No'?

• It is always negative.

• It is a tool for empowerment.

• It should be avoided.

• It is only useful in business.