CLEAN : Britain braces for worst storm in a decade

What is the primary focus of the concept of service?

• Providing goods

• Delivering value

• Selling items

• Manufacturing products

Which of the following is a characteristic of a service?

• Inseparability

• Tangibility

• Storability

• Homogeneity

How do services differ from goods?

• Services are tangible

• Services can be stored

• Services are intangible

• Services are homogeneous

Why are services crucial in today's economy?

• They require no human interaction

• They contribute to customer satisfaction

• They are easy to measure

• They are always cheaper than goods

In which industry is the impact of services most significant?

• Hospitality

• Technology

• Manufacturing

• Agriculture