Éxodo de empleados por app que confunde en McDonald's

The video discusses the changes at McDonald's, including new technology like mobile apps and kiosks, and their impact on workers. It highlights the challenges McDonald's faces in a tight labor market, where workers have more power to choose jobs. The video also explores industry-wide trends, such as self-order kiosks at Wendy's and delivery partnerships at KFC and Taco Bell. McDonald's response to these challenges, including potential wage increases, is examined. The video concludes by discussing the correlation between technological initiatives and employee turnover, noting the complexities of franchisee operations.

What are some of the new technologies McDonald's has introduced that have increased the workload for employees?

• Automated cooking machines and delivery drones

• Virtual reality training and online ordering

• Mobile apps, kiosks, and new menu items

• Drive-thru enhancements and new uniforms

Why is it challenging for McDonald's to hire and retain workers in the current labor market?

• The company offers the highest wages in the industry

• Workers have fewer job options available

• The labor market is tight, giving workers more choices

• McDonald's has a reputation for excellent working conditions

How are other fast-food chains responding to similar challenges faced by McDonald's?

• They are reducing their menu options

• They are increasing the number of drive-thru lanes

• They are introducing self-order kiosks and delivery services

• They are closing down less profitable locations

What potential action might McDonald's take to address employee concerns in a tight labor market?

• Offer free meals to all employees

• Eliminate the use of technology in stores

• Increase wages at corporate-owned stores

• Decrease the number of working hours

Why might McDonald's be hesitant to link technological changes directly to employee turnover?

• They believe technology has no impact on turnover

• They plan to remove all new technologies soon

• They want to avoid negative publicity

• They have already increased wages significantly