Three civilians killed in attack targeting police chief

The video tutorial emphasizes the importance of apologizing effectively in communication. It highlights the role of apologies in maintaining healthy interpersonal relationships and provides guidance on how to apologize sincerely.

Why is it important to apologize in communication?

• To confuse the other person

• To show weakness

• To avoid responsibility

• To maintain relationships

What is the second technique discussed in the video?

• Ignoring the issue

• Apologizing

• Offering a solution

• Expressing gratitude

Which of the following is NOT a reason to apologize?

• To rebuild trust

• To show indifference

• To express regret

• To acknowledge a mistake

What can a sincere apology help achieve?

• Create more conflicts

• Strengthen relationships

• Increase misunderstandings

• Avoid accountability

Which of the following is a key element of an effective apology?

• Denying the issue

• Ignoring the problem

• Blaming others

• Taking responsibility