CLEAN : Kenya torches worlds biggest ivory bonfire to save elephants 2

The video begins with a brief apology, setting a casual tone for the content that follows.

Why are apologies considered important in communication?

• They help to express gratitude.

• They can prevent misunderstandings.

• They are a form of entertainment.

• They are used to give compliments.

In which scenario is an apology most likely necessary?

• When you receive a compliment.

• When you forget a friend's birthday.

• When you arrive on time.

• When you give a gift.

How can apologies impact relationships?

• They are irrelevant to relationships.

• They make relationships boring.

• They always lead to arguments.

• They can strengthen trust.

What is a potential outcome of a sincere apology?

• Indifference.

• Loss of respect.

• Improved understanding.

• Increased tension.

Which of the following is NOT a benefit of apologizing?

• It can resolve misunderstandings.

• It can show empathy.

• It can escalate conflicts.

• It can mend broken trust.