911 Dispatcher Who Took Buffalo Shooting Call Put On Leave

A 911 call during a shooting at Tops Friendly Market involved a store employee whispering to avoid detection by the shooter. The dispatcher, who allegedly yelled and hung up, is on leave pending a hearing. Training emphasizes that whispering indicates danger, applicable to various emergencies. The county is reviewing calls and will release details after union processes.

What action did the store employee take after the dispatcher hung up on her?

• She called another dispatcher.

• She left the store immediately.

• She called the police directly.

• She called her boyfriend to report the shooting.

What was the immediate consequence for the dispatcher involved in the mishandled call?

• The dispatcher was transferred to another department.

• The dispatcher was placed on leave.

• The dispatcher was given a warning.

• The dispatcher was promoted.

Why is whispering during a 911 call significant according to the training provided?

• It means the caller is trying to prank the dispatcher.

• It shows the caller is unsure about the situation.

• It suggests the caller is in immediate danger.

• It indicates the caller is in a noisy environment.

What process must be completed before the release of the 911 call transcript and recording?

• A review by the store management.

• Approval from the police department.

• A process outlined in the union contract.

• A public hearing.

What did county officials do with the 911 calls related to the shooting?

• They ignored them.

• They reviewed all the calls.

• They forwarded them to the police.

• They deleted the calls.