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The video tutorial discusses the importance of understanding what not to say in communication, emphasizing the impact of words and expressions in effective communication.

Why is it important to be mindful of the words we choose in communication?

• It confuses the listener.

• It is not important at all.

• It makes conversations longer.

• It helps in conveying the message clearly.

Which of the following is a reason to avoid certain phrases?

• They can be misunderstood.

• They are too short.

• They are too formal.

• They are too common.

What is a key strategy for effective communication?

• Choosing words that fit the context.

• Speaking as fast as possible.

• Using complex vocabulary.

• Avoiding eye contact.

Which of the following is an alternative to saying 'you don't say this'?

• This is not the right phrase.

• You should say this.

• This is the correct phrase.

• You must say this.

What is the benefit of using alternative phrases in communication?

• It confuses the listener.

• It makes the speaker seem more intelligent.

• It shortens the conversation.

• It makes the conversation more engaging.