CLEAN : Emirates airlines profit up 43% in 2013 to $887 mn

The video discusses contact information for customer inquiries, improvements in service and customer experience, performance metrics, strategic goals, and a cost analysis focusing on fuel expenses. It highlights the importance of responding to customer needs, enhancing service quality, and maintaining a competitive edge through strategic planning and cost management.

What is the primary focus of Emirates as mentioned in the video?

• Expanding their fleet

• Improving customer service

• Reducing ticket prices

• Increasing flight routes

Which aircraft models are Emirates the largest operator of?

• Boeing 737 and Airbus A350

• Boeing 777 and Airbus A380

• Boeing 747 and Airbus A320

• Boeing 787 and Airbus A330

What does the video suggest about Emirates' business strategy?

• It is outdated and needs revision

• It is failing to meet expectations

• It is driving success and requires more effort

• It focuses solely on cost-cutting

What financial aspect is highlighted in the video?

• Decrease in staff salaries

• Increase in ticket sales

• Reduction in fuel costs

• Rise in operational costs

By approximately what percentage did the fuel cost decrease?

• 5%

• 4%

• 3%

• 2%