Those That Dread Talking On The Phone

The video discusses the rise of smartphones and how different generations prefer to communicate. Millennials and Gen Z often avoid phone calls, favoring texting and email due to telephonophobia and time efficiency. Gen Z prefers online communication at home but face-to-face at work, while Gen X and Baby Boomers have mixed preferences. The video emphasizes the importance of choosing the right communication method based on the context and audience.

What is telephonophobia?

• Anxiety of interacting with others on the phone

• Fear of using smartphones

• Preference for face-to-face communication

• Dislike of texting

Why do millennials prefer texting over phone calls?

• Texting is more personal

• Texting is less time-consuming

• Texting is more expensive

• Texting is more formal

What challenge do employers face with young employees regarding communication?

• Training them to answer and talk on the phone

• Training them to use social media

• Training them to write reports

• Training them to use email

How do Gen Zers prefer to communicate when at home?

• Face-to-face

• Through phone calls

• Online

• Via letters

What is the most common way Baby Boomers use to communicate daily?

• Face-to-face conversations

• Email

• Phone calls

• Texting