Being Assertive with Your Boss

The video provides strategies for saying no to your boss without damaging relationships. It emphasizes the importance of assertive communication, managing task overload by prioritizing, and renegotiating commitments when necessary. The video encourages viewers to respect their own rights while acknowledging their boss's requests.

Why do most people find it difficult to say no to their boss?

• They are afraid of losing their job.

• They feel they have no choice and want to please their boss.

• They do not understand the task.

• They are not interested in the task.

What is a suggested way to handle multiple tasks given by your boss?

• Complete them all at once.

• Ask your boss to prioritize which task to do first.

• Ignore the less important tasks.

• Delegate them to a colleague.

What should you do if you are unsure about accepting a new task?

• Accept the task and worry about it later.

• Delay your response to check your other commitments.

• Decline the task without explanation.

• Immediately say yes to avoid conflict.

How should you approach renegotiating a commitment you can no longer fulfill?

• Demand that the commitment be canceled.

• Ignore the commitment and hope it goes away.

• Acknowledge the commitment, apologize, and offer an alternative solution.

• Blame someone else for the inability to fulfill it.

What is the first step in renegotiating a commitment?

• Explain why you can't fulfill it.

• Apologize for the inconvenience.

• Acknowledge that you made the commitment.

• Offer an alternative solution.