Flexible Work Arrangements Suit AmEx, CEO Says

The CEO discusses a unique leadership approach by dedicating one week per month for executive meetings, allowing the rest of the month for flexible work. A survey revealed that 75% of employees prefer a hybrid work model, leading to a strategy that balances virtual and in-office work. The focus is on purposeful office visits to enhance collaboration and maintain productivity, while also improving work-life balance.

What was the main purpose of introducing a 'meetings week' for the executive team?

• To ensure all business tasks are completed in one week

• To allow more time for personal development

• To reduce the number of meetings throughout the month

• To increase the number of virtual meetings

According to the survey, what percentage of employees preferred a hybrid work model?

• 5%

• 75%

• 50%

• 20%

What is the CEO's view on the effectiveness of the hybrid work model?

• It has led to decreased productivity

• It has resonated well with employees

• It has not been effective

• It is only suitable for technical workers

What is the CEO's advice for employees when they come to the office?

• To work on individual tasks

• To engage in purposeful interactions

• To avoid meetings with colleagues

• To focus on virtual meetings

Why does the CEO believe it makes no sense to travel to the office for virtual meetings?

• Because it is costly

• Because it is time-consuming

• Because it is more efficient to work from home

• Because it defeats the purpose of in-person collaboration