American Express CEO: I Only Carry AmEx

The transcript discusses the use of American Express cards, including purchasing high-value items, experiences with card declines, and company policies. It also covers handling situations where American Express is not accepted, alternative payment options, and the importance of competitive market analysis. The speaker emphasizes the independence of family members in choosing cards and the company's strategy to understand market trends.

What does the speaker imply about making large purchases with an American Express card?

• They require prior clearance and approval.

• They are always approved without any checks.

• They are discouraged by the company.

• They are only allowed for top executives.

What was the speaker's opinion on the automatic override policy for top management?

• It was beneficial for customer experience.

• It was absurd and needed to be changed.

• It was necessary for smooth transactions.

• It was a fair policy for executives.

How does the speaker handle situations where American Express is not accepted?

• They pay with cash instead.

• They walk out and find alternatives.

• They argue with the merchant.

• They use another credit card.

What is the speaker's wife's stance on using credit cards?

• She uses a variety of credit cards.

• She only carries American Express products.

• She prefers using cash over cards.

• She has a Visa or MasterCard for emergencies.

Why do some company employees use other credit cards according to the speaker?

• To enjoy different rewards programs.

• To test and understand market trends.

• To avoid high fees of American Express.

• To have backup options for purchases.