How Salesforce Is Helping Customers Get Back to Work

The video discusses how companies, particularly Salesforce, are navigating the COVID-19 crisis through a phased approach. It covers workplace safety measures, economic impacts, and the importance of corporate responsibility. The video also addresses the role of big tech in spreading misinformation and highlights Salesforce's efforts to support customers during economic stress.

What was one of the key actions taken by Salesforce during the initial phase of the pandemic?

• Opened new offices worldwide

• Hired additional staff

• Acquired PPE for hospitals

• Launched a new product line

What is a significant change expected in the workplace environment post-pandemic?

• Reduction in office space

• Mandatory PPE usage

• Increased office hours

• Elimination of remote work

What is one of the challenges mentioned in managing the workplace during phase two?

• Managing employee interactions with the virus

• Implementing new software

• Hiring new staff

• Reducing office hours

What is the primary focus of Salesforce's strategy during the economic downturn?

• Reducing product prices

• Increasing marketing efforts

• Ensuring customer success

• Expanding into new markets

What is Salesforce's approach to layoffs during the initial 90-day crisis phase?

• Implementing immediate layoffs

• Pledging no layoffs

• Hiring new employees

• Reducing salaries

How does Salesforce plan to manage customer relationships during economic distress?

• By maintaining integrity in operations

• By increasing contract lengths

• By reducing service offerings

• By offering discounts

What role does Salesforce believe the government should play in regulating social media companies?

• Limit user access

• Encourage innovation

• Ensure truthful information

• Promote advertising