Salesforce on Ethical Safeguards for AI

The video discusses the potential and risks of AI, particularly in enterprise settings. It highlights the importance of accuracy and safety, and the need for regulation and ethical considerations. The speaker emphasizes the role of various stakeholders, including regulators, companies, and consumers, in ensuring responsible AI use. Future trends in AI development, such as open-source models and in-house AI, are also explored.

What are some potential risks associated with generative AI in enterprise environments?

• Enhanced data security

• Improved customer satisfaction

• Financial loss and legal risk

• Increased productivity

How does Salesforce help its customers mitigate AI risks?

• By offering AI training programs

• By developing AI hardware

• By grounding models in customer data

• By providing free AI models

Which organization is mentioned as creating a framework to help identify AI risks?

• World Health Organization

• National Institutes of Standards and Technology (NIST)

• International Monetary Fund

• United Nations

What is the relationship between ethics and legality in AI usage?

• Legal actions are always ethical

• There is a Venn diagram overlap

• They are always the same

• Ethical actions are always legal

What trend is emerging in the development of AI models?

• Decreased use of AI in businesses

• Increased reliance on third-party models

• Exclusive use of proprietary AI models

• Development of in-house AI models

What role do consumers play in the responsible use of AI?

• They need to make informed decisions

• They have no role

• They are solely responsible

• They should avoid using AI

What is a potential benefit of open-source AI models?

• They limit customization

• They allow companies to develop their own solutions

• They are more expensive

• They reduce innovation