GENERATION NEXT: Mei Mei Song

The video discusses the impact of COVID-19 on travel, highlighting a cautiously optimistic outlook for recovery. It explores changes in business strategy, focusing on innovation, digitalization, and people as key growth drivers. The expansion plans for China and the US are detailed, emphasizing the importance of partnerships and market potential. The video also delves into family dynamics within the business, discussing succession planning and the commitment to the company's vision.

What is the expected order of recovery for different types of travel post-COVID-19?

• Business, leisure, essential

• Essential, leisure, business

• Leisure, essential, business

• Leisure, business, essential

What are the three key growth drivers for the company's strategy?

• Technology, finance, and operations

• Research, development, and logistics

• Marketing, sales, and customer service

• Innovation, digitalization, and people

Which market is considered exciting due to its high growth potential and large population?

• Russia

• Brazil

• China

• India

What is the company's approach to expanding in the US market?

• Focusing on small regional airports

• Developing new airline routes

• Building partnerships with airlines and financial institutions

• Investing in airport hotels

How does the family view their involvement in the business?

• As a temporary responsibility

• As a lifelong commitment

• As a secondary interest

• As a hobby

What was the founder's perspective on their children's involvement in the business?

• They were pressured to join

• They were required to take over

• They were encouraged to explore other careers

• They were given the freedom to choose

What is the company's vision regarding travel?

• To make travel exclusive

• To make travel affordable for everyone

• To make travel a pleasure, not a pressure

• To make travel a luxury