Rensis Likert and High Producing Managers - Process Models of Motivation

The video explores Rensis Likert's research on management styles, identifying four systems: exploitative authoritative, benevolent authoritative, consultative, and participative group. Likert's work parallels Douglas Macgregor's Theory X and Theory Y, with System 1 resembling Theory X and System 4 akin to Theory Y. High producing managers effectively implement System 4 by fostering collaboration and addressing motivational needs. Likert also introduced the concept of linking pin organizational structures, which connect hierarchical levels for better decision-making. His ideas laid the groundwork for modern management practices like servant leadership.

What is the primary focus of Likert's System One management style?

• Building strong relationships

• Participative decision making

• Authoritarian leadership with downward power flow

• Encouraging upward communication

Which management system allows for some upward communication and feedback?

• Benevolent Authoritative

• Exploitative Authoritative

• Consultative

• Participative Group

In Likert's System Three, what is the balance between task and relationship focus?

• High task, low relationship

• Low task, high relationship

• Balanced task and relationship

• No focus on tasks

What is a key characteristic of Likert's System Four management style?

• Minimal concern for relationships

• Focus on rewards and penalties

• Excellent communication and participative decision making

• Strict control over tasks

How do high producing managers use traditional management tools?

• To enforce strict budgeting

• To control teams strictly

• To delegate control to teams

• To minimize team autonomy

What is the concept of linking pin organizational structures?

• A flat hierarchy with no managers

• A traditional pyramid with isolated teams

• Interconnected groups with managers participating in higher-level decisions

• A rigid structure with no communication

What modern management concept is similar to Likert's participative groups?

• Autocratic leadership

• Servant leadership

• Laissez-faire management

• Micromanagement