Managing Employer-Employee Relations: Communication and Trust

The video discusses the spectrum of trust in employer-employee relations, emphasizing the positive impact of trust on engagement and satisfaction. It highlights communication as a key factor in building trust and explores influences on relations, such as skill level and business performance. Strategies for improving communication and the role of trade unions in preventing breakdowns are covered. Various methods of employee recognition, including works councils and cooperatives, are also discussed. The ultimate goal is to foster trust for better workplace performance.

What is one of the key ways to build trust between employers and employees?

• Increasing salaries

• Providing more vacation days

• Improving communication

• Offering stock options

How does good communication benefit a business?

• It reduces the need for meetings

• It ensures everyone knows their role

• It increases the number of employees

• It decreases employee satisfaction

What can cause tension between employees and employers?

• Perceived lack of value

• High employee skill levels

• Excessive communication

• Frequent promotions

What should managers do to improve relations with staff?

• Limit communication

• Hold regular meetings

• Increase working hours

• Ignore employee suggestions

What is a potential outcome of communication breakdowns?

• Increased productivity

• Employee strikes

• Higher profits

• Improved morale

What is a trade union's role in employer-employee relations?

• To decrease employee wages

• To provide individual feedback

• To offer collective bargaining power

• To eliminate employee benefits

How do employee cooperatives benefit a business?

• By increasing management control

• By limiting employee responsibilities

• By reducing employee numbers

• By giving employees a voice in decisions