Conversational AI Workloads

Conversational AI Workloads

Assessment

Interactive Video

Information Technology (IT), Architecture

University

Hard

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The video tutorial introduces conversational AI, focusing on chatbots and their applications. It explains how chatbots interact with humans, providing examples and discussing their use in customer support, healthcare, and home automation. The tutorial differentiates between conversational AI and NLP, highlighting their roles in travel reservations and anomaly detection. It concludes with a discussion on using AI to answer FAQs, emphasizing the importance of a knowledge base.

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7 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common application of conversational AI in websites?

Answering user inquiries

Providing weather updates

Translating languages

Playing music

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

In the example provided, what does the chatbot ask the human?

Their favorite color

The type of service they want to book

Their location

Their age

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which industry can benefit from chatbots for self-diagnosis?

Finance

Education

Healthcare

Retail

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is one of the main uses of conversational AI in customer support?

Detecting anomalies

Providing product inquiries

Managing social media

Creating advertisements

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a feature of conversational AI?

Detecting spam in emails

Answering frequently asked questions

Making travel reservations

Engaging in dialogue with users

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does conversational AI respond to human questions?

By ignoring the question

By asking another human

By using a knowledge base

By guessing the answer

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key component of conversational AI that helps it understand human input?

Image recognition

Data mining

Natural language processing

Machine learning