How to Answer Conflicting Priorities Interview Questions with the STAR Method

The video tutorial provides guidance on answering the conflicting priorities interview question. It explains why interviewers ask this question and what they expect in a response. The STAR method is recommended for structuring answers, and an example is provided to illustrate a strong response. Key elements include demonstrating calmness, prioritization skills, and effective communication. The video also advises on avoiding vague answers and emphasizes the importance of specificity.

Why do interviewers ask about conflicting priorities?

• To evaluate your technical skills

• To see if you can stay calm under pressure

• To assess your leadership qualities

• To test your ability to multitask

What does the STAR method stand for?

• Situation, Task, Action, Result

• Situation, Task, Analysis, Result

• Situation, Time, Action, Response

• Strategy, Task, Action, Result

In the receptionist example, what was prioritized first?

• Taking a break

• Attending to visitors

• Ordering printer ink

• Answering phone calls

What is a key element that makes the receptionist's answer strong?

• Completing tasks without help

• Demonstrating flexibility and communication

• Ordering lunch for directors

• Ignoring phone calls

What should you avoid when answering questions about conflicting priorities?

• Using the STAR method

• Being vague about the situation

• Discussing your priorities

• Providing specific examples

Why is it important to provide specific examples in your answer?

• To show your general knowledge

• To help the interviewer visualize your experience

• To make the interview longer

• To avoid answering the question directly

What is a common mistake when discussing conflicting priorities?

• Using the STAR method

• Not specifying the priorities

• Being too detailed

• Focusing on one task