Get Hired: Conflict Resolution

The video provides eight tips for effectively resolving conflicts. It emphasizes the importance of staying calm, choosing the right time and place, creating a plan, listening, being willing to compromise, focusing on the future, checking non-verbal cues, and letting go of past grievances. These strategies aim to facilitate constructive communication and resolution in conflicts.

Why are conflicts considered inevitable according to the introduction?

• Because people always agree with each other.

• Because conflicts are always negative.

• Because people have different feelings and opinions.

• Because conflicts are a sign of weakness.

What is the first step in effectively resolving conflicts?

• Ignore the conflict.

• Make it personal.

• Blame the other person.

• Stay calm.

Why is it important to choose the right time and place for conflict resolution?

• To make sure everyone is distracted.

• To avoid resolving the conflict.

• To be fully engaged and focused on the matter.

• To ensure the conflict is ignored.

What does focusing on the future help with during conflict resolution?

• Ignoring the other person's perspective.

• Looking at the bigger picture.

• Avoiding the conflict.

• Dwelling on past issues.

What should you do after a conflict has been resolved?

• Hold on to resentment.

• Blame the other person.

• Keep discussing the conflict.

• Let it go and move on.