London Police Introduce Innovative Text Phone System for Deaf and Hearing-Impaired Individuals

The video discusses a new innovative text phone system being implemented in 32 control centres across London to aid the deaf and those with hearing deficiencies. Previously, these individuals relied on British Telecom operators to relay calls to the police. The new system, developed by Damavo UK, aims to provide direct access and is expected to be adopted globally. Training for the system takes about six weeks, ensuring personnel are equipped to operate the devices. Linda Vandenhender, director of the Metropolitan Police Strategic Disability Team, emphasizes the system's role in ensuring equal access to police services.

What was the previous method for deaf individuals in London to contact the police?

• Relaying calls through a British Telecom operator

• Using a text phone system

• Directly calling the police

• Sending emails to the police

How long does it take to install the new system and train personnel?

• Two weeks

• Four weeks

• Eight weeks

• Six weeks

Who is responsible for ensuring the new system provides equal access to police services?

• The London Mayor

• Damavo UK

• Linda Vandenhender

• The British Telecom operator

Which company developed the new text phone system?

• London Tech

• Metropolitan Police

• Damavo UK

• British Telecom

What is the expected global impact of the new system?

• It will be used only in Europe

• It will be used only in London

• It will replace all existing communication systems

• It will be adopted by police forces worldwide