Developing Psychological Safety in Virtual Teams

The video discusses the challenges of developing psychological safety in virtual teams, emphasizing the lack of casual interactions and the risk of misunderstandings due to non-verbal communication barriers. A story highlights how accents can lead to miscommunication. The concept of Hanlon's Razor is introduced, advising against assuming negative intentions, which can prevent unnecessary conflicts. The video suggests maintaining social rituals and checking intentions to foster better communication in virtual settings.

What is one of the main challenges in developing psychological safety in virtual teams?

• Time zone differences

• Increased workload

• Lack of technical skills

• Fewer opportunities for casual conversations

Why might people feel more insecure in virtual teams?

• Owing to technical difficulties

• Due to lack of face-to-face interaction

• Because of increased responsibilities

• Because of time management issues

In the story mentioned, what was the manager's intention when commenting on the accent?

• To end the meeting early

• To suggest language training

• To express care and interest

• To criticize the employee

What is Hanlon's Razor?

• A tool for cutting through complex problems

• A principle that suggests not assuming negative intentions

• A strategy for managing virtual teams

• A method for improving virtual communication

How can discussing Hanlon's Razor benefit a virtual team?

• By improving technical skills

• By reducing unnecessary conflicts

• By increasing meeting frequency

• By enhancing team productivity