Troy Campbell - Demonstrate Care First Principle

The video discusses the 'Demonstrate Care First' principle, emphasizing the importance of showing genuine care for the audience before presenting facts or criticism. This approach is crucial in various contexts, such as politics, education, and management, especially when delivering potentially critical feedback. The video critiques the 'praise sandwich' method, advocating for a more sincere demonstration of care to improve communication effectiveness.

What is the primary focus of the 'Demonstrate Care First' principle?

• To criticize before showing care

• To avoid communication with the audience

• To present facts before showing care

• To show care before presenting facts or arguments

Why is it crucial to demonstrate care before giving critical feedback?

• It makes the feedback more acceptable

• It allows you to avoid giving feedback

• It helps you avoid responsibility

• It ensures the audience agrees with you

What is a potential issue with criticizing without showing care first?

• The audience may feel attacked or defensive

• The feedback may be ignored

• The feedback may be too detailed

• The audience may not understand the feedback

What is the 'praise sandwich' approach?

• Criticizing without any praise

• Only praising without criticism

• Praising, then criticizing, then praising again

• Criticizing before praising

Why is it important to genuinely demonstrate care rather than just saying it?

• It helps avoid any form of feedback

• It is a requirement in all communication

• Genuine care builds trust and understanding

• Saying it is enough to convince the audience