What is the primary goal of a goodwill message?
Goodwill Messages in Business Communication

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Business
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Professional Development
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
To request feedback
To sell a product
To improve a relationship
To provide detailed information
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a simple way to create goodwill?
Using complex language
Focusing on sales
Including emojis
Ignoring the audience's needs
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why is trust important in establishing goodwill?
It allows for more advertising opportunities
It makes people feel good about their relationship with you
It ensures quick sales
It helps in reducing costs
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one of the main benefits of building goodwill in business?
Increased advertising budget
Higher employee turnover
More customer referrals
Reduced product quality
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
How does goodwill affect customer retention?
It makes it easier to retain customers
It has no effect on customer retention
It makes it harder to retain customers
It only affects new customers
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