TED: How a start-up in the White House is changing business as usual | Haley Van Dyck

The video discusses the inefficiencies in government services, highlighting the long wait times for veterans' benefits and the outdated technology used in government. It contrasts this with the rapid advancements in the private sector, emphasizing the need for government to catch up. The United States Digital Service is introduced as a solution, aiming to bring Silicon Valley's innovation to government services. Success stories, such as the improvement of HealthCare.gov and immigration processes, are shared. The video concludes with a call to action for individuals to participate in transforming government services.

What is the average number of days a veteran has to wait for benefits processing?

• 200 days

• 50 days

• 90 days

• 137 days

What is one of the greatest challenges of our time according to the speaker?

• The rise of social media

• The growing dichotomy between tech beneficiaries and those left behind

• The increase in global warming

• The decline in educational standards

What is the mission of the United States Digital Service?

• To help government deliver world-class digital services at lower costs

• To privatize government services

• To create new laws for digital services

• To increase government spending on IT

How does the USDS plan to improve government services?

• By increasing taxes

• By outsourcing all services to private companies

• By recruiting top tech talent for short tours of duty

• By hiring more government employees

What was the result of the USDS's involvement in the immigration application process?

• The process became more expensive

• The process remained unchanged

• The process became faster and paperless

• The process was abandoned

What is the purpose of the new website Vets.gov?

• To consolidate all online services for veterans into one place

• To provide a platform for veterans to share stories

• To offer discounts on veteran products

• To replace the Department of Veterans Affairs

What is a common pattern of disruption mentioned in the transcript?

• Reducing the number of services offered

• Applying routine practices from one industry to another

• Focusing solely on profit

• Increasing the number of employees

What is the significance of the JFK quote mentioned in the conclusion?

• It suggests that change is impossible

• It emphasizes that human problems can be solved by humans

• It indicates that government should not change

• It highlights the importance of technology

What is the speaker's view on the role of government?

• Government is an abstract concept

• Government is only about elections

• Government should be privatized

• Government is a lifeline for essential services

What is the speaker's call to action at the end of the transcript?

• To ignore government inefficiencies

• To wait for others to make changes

• To actively participate in government transformation

• To focus on personal success