Likert's 4 Systems of Management

The video discusses different management approaches in leadership models, focusing on how information flows and decision-making processes affect employee motivation. It covers four systems: exploitative authoritarian, benevolent authoritarian, consultative authoritarian, and participative. Each system varies in decision-making style and employee involvement. The video also outlines criteria for assessing management styles and introduces the linking pin concept, which highlights key individuals who connect different organizational groups.

Which system is characterized by a top-down decision-making process and motivates employees through fear?

• Benevolent Authoritarian System

• Exploitative Authoritarian System

• Consultative Authoritarian System

• Participative System

In which system are employees rewarded for compliance, with some communication from the bottom up?

• Participative System

• Benevolent Authoritarian System

• Consultative Authoritarian System

• Exploitative Authoritarian System

What is a key feature of the consultative authoritarian system?

• Employees have no input in decision-making

• Decisions are made solely by top management

• Employee input is integrated into decision-making

• Decisions are made through voting

Which system allows employees to actively participate in decision-making, possibly through voting?

• Participative System

• Consultative Authoritarian System

• Benevolent Authoritarian System

• Exploitative Authoritarian System

What term is used to describe individuals who connect different groups within an organization?

• Linking Pins

• Leadership Nodes

• Influence Agents

• Communication Bridges