Understanding Workplace Dynamics

Amy Gallo discusses the impact of difficult coworkers on mental health and career. She introduces eight archetypes of challenging colleagues and provides strategies to manage them. Key archetypes include the passive-aggressive peer, insecure boss, and tormentor. Gallo emphasizes self-reflection and understanding to improve workplace dynamics.

What percentage of people report working with at least one difficult coworker?

• 80%

• 50%

• 60%

• 70%

Who is the author of 'Getting Along: How to Work with Anyone, Even Difficult People'?

• Amy Gallo

• Brene Brown

• Simon Sinek

• Daniel Goleman

Which archetype is characterized by saying one thing and doing another?

• Passive-Aggressive Peer

• Know-it-all

• Pessimist

• Insecure Boss

What is a common trait of an insecure boss?

• Generosity

• Optimism

• Micromanagement

• Indifference

Which fictional character is used to describe the tormentor archetype?

• Darth Vader

• Bill Lumbergh

• Hannibal Lecter

• Michael Scott

Why might someone behave in a passive-aggressive manner?

• They are indifferent

• They fear rejection

• They are confident

• They enjoy conflict

What should you focus on when dealing with a tormentor?

• Their goals

• Your achievements

• Their weaknesses

• Your grievances

What is a key strategy in changing the dynamic with a difficult colleague?

• Ignoring them

• Reflecting on your reactions

• Confronting them publicly

• Avoiding them

What is the first step in improving relationships with difficult colleagues?

• Self-reflection

• Immediate confrontation

• Seeking revenge

• Ignoring the issue

What is the ultimate goal of reflecting on your reactions to difficult colleagues?

• To criticize them

• To improve the relationship

• To change them

• To avoid them