Understanding the Transcript

Understanding the Transcript

Assessment

Interactive Video

English, Fun, Life Skills

1st - 3rd Grade

Practice Problem

Hard

Created by

Olivia Brooks

FREE Resource

The video tutorial demonstrates a customer service interaction where a salesperson greets a customer, confirms their shoe size, and concludes with expressions of gratitude.

Read more

5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the initial response given by the speaker?

Yes, can I help you?

Sure

Thank you

Oh

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which phrase indicates the speaker's willingness to assist?

Oh

Sure

Thank you

Yes, can I help you?

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does the speaker confirm about the customer?

The customer's name

The customer's address

The customer's shoe size

The customer's order

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does the speaker express gratitude?

Yes, can I help you?

Oh

Thank you

Sure

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the final word spoken in the conversation?

Thank you

Yes, can I help you?

Oh

Sure

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?