Guest Requests at the Front Desk

A guest calls the front desk to request extra pillows and towels. The staff confirms the request and assures the guest that the items will be delivered promptly, wishing them a wonderful day.

What does the guest initially ask for from the front desk?

• A wake-up call

• Extra pillows

• Room service

• Extra towels

How many pillows does the guest request?

• One

• Two

• Three

• Four

What additional item does the guest request after pillows?

• A newspaper

• Extra towels

• A blanket

• Room cleaning

How does the front desk respond to the request for extra towels?

• They offer a discount

• They promise quick delivery

• They ask for more details

• They say it's not possible

What is the final message from the front desk to the guest?

• Have a wonderful day

• Please call again

• Thank you for staying with us

• Enjoy your stay