Hotel Room Booking Scenarios

A guest without a reservation inquires about room availability at a hotel. The hotel offers various room types, including single, standard, and four-person suites. The guest asks for the price of a standard room, which is 268 yuan per night, and decides to book it. The hotel confirms the booking and asks the guest to wait momentarily.

What does the customer ask about at the beginning of the conversation?

• Hotel amenities

• Room service options

• Room availability

• Check-out time

Which types of rooms are mentioned by the hotel staff?

• Standard, Deluxe, Suite

• Single, Standard, Quad

• Single, Double, Suite

• Double, Suite, Penthouse

How much does a standard room cost per night?

• 350 yuan

• 300 yuan

• 268 yuan

• 200 yuan

What decision does the customer make after hearing the room options?

• To book a suite

• To book a single room

• To leave the hotel

• To book a standard room

What is the final response from the hotel staff?

• Please wait a moment

• Enjoy your stay

• We are fully booked

• Thank you for choosing us