Conflict Resolution Strategies and Techniques

Conflict Resolution Strategies and Techniques

Assessment

Interactive Video

Life Skills, Professional Development, Moral Science

7th - 12th Grade

Easy

Created by

Emma Peterson

Used 17+ times

FREE Resource

The video presents 14 effective conflict resolution techniques, emphasizing the importance of understanding, respect, and communication. Techniques include avoiding defensiveness, active listening, using I-statements, managing emotions, and prioritizing relationships over conflicts. The video encourages viewers to apply these strategies to resolve conflicts constructively.

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10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key reason why trying to correct someone else's opinion often leads to conflict?

It is the best way to resolve differences.

It often leads to defensiveness and conflict.

It usually makes the other person feel valued.

People enjoy being corrected.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which phrase is more likely to foster mutual respect during a disagreement?

'I understand what you mean.'

'You are wrong.'

'You never listen.'

'You should agree with me.'

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why is it important to use 'I' statements in a conflict?

They make the other person feel guilty.

They are more aggressive.

They ensure you win the argument.

They help express personal feelings without blaming.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a potential benefit of showing you can compromise in a conflict?

It shows weakness.

It makes the other person feel guilty.

It can lead to a more amicable resolution.

It ensures you get your way.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Why should you avoid badmouthing someone during a conflict?

It makes you look good.

It can lead to mutual respect.

It strengthens your argument.

It can damage trust and respect.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should you focus on to avoid taking criticism personally?

The specific issue being criticized.

The criticism as a reflection of your character.

Your own defensive response.

The other person's flaws.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can nonverbal communication help in conflict resolution?

It is less important than verbal communication.

It always matches verbal communication.

It reveals true emotions that words might hide.

It can be ignored.

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