Conflict Resolution in the Workplace

Conflict Resolution in the Workplace

Assessment

Interactive Video

Professional Development, Business, Life Skills

9th - 12th Grade

Hard

Created by

Amelia Wright

FREE Resource

Sarah and Ryan, colleagues on a high-stakes project, face conflicts due to their differing work styles. Sarah is assertive and detail-oriented, while Ryan is laid-back and values efficiency. As the project progresses, their conflicting approaches lead to productivity issues. Sarah suggests extending the timeline for quality, whereas Ryan wants to stick to the original deadline. The video explores how they can resolve their conflict and find common ground.

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5 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Sarah's approach to work?

She is laid-back and prefers collaboration.

She is assertive and adheres to high standards.

She avoids conflicts and prefers to work alone.

She is indecisive and often changes her mind.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How does Ryan prefer to handle projects?

He is detail-oriented and likes to extend timelines.

He is assertive and prefers to work independently.

He is laid-back and values a collaborative approach.

He is strict and follows rules without flexibility.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does Sarah propose to ensure high-quality deliverables?

To increase the budget.

To reduce the scope of the project.

To extend the project timeline.

To hire more team members.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is Ryan's main concern regarding the project timeline?

He wants to ensure high-quality deliverables.

He believes in sticking to the original deadline.

He thinks the project should be canceled.

He wants to extend the timeline for more research.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main challenge Sarah and Ryan face as the deadline approaches?

Hiring additional team members.

Choosing a new project management tool.

Deciding on a new project leader.

Finding common ground under time pressure.